Paolo D'Onofrio

Paolo D'Onofrio is an experienced professional currently serving as a Scrum Product Owner at TeamSystem since February 2019, where responsibilities include ensuring user stories are ready for development with appropriate acceptance criteria. Prior to this role, Paolo held several key positions at TeamSystem Digital, including Head of Technical Support and Head of Customer Support, overseeing service availability, process design, and the management of a support team. Experience with IBM from June 2016 to February 2019 involved roles such as Integrated Service Manager and Dispatcher-Associates, focusing on service delivery and resource allocation. Earlier career stages included positions as Sales Manager at Qsistemi Italia and ebuero AG, and Country Manager Italia at Foxrate GmbH. Paolo holds a Master's and Bachelor's degree in Political Science and Government from Università degli Studi del Molise.