Maria Moya

Maria Moya has extensive work experience in customer onboarding and customer support roles. Maria currently holds the position of Senior Manager of Customer Onboarding at Tebra, where they manage and leads multiple departments, consisting of supervisors and specialists. Maria fosters a positive and collaborative team environment, encourages innovation, and ensures the achievement of team goals. Prior to their current role, they served as the Manager of Customer Onboarding and Onboarding Supervisor at Tebra.

Before joining Tebra, Maria worked at Kareo, a Tebra company, where they held the positions of Customer Success - Premium Support Supervisor, Customer Success - Support Supervisor, and Customer Success - Support Specialist. In these roles, they led and developed teams of support representatives and ensured a high quality of service delivery for customers. Maria also served as a Customer Service Specialist at Concentrix, where they assisted Aetna patients with their insurance plans and resolved incoming requests.

Maria began their career as a Help Desk Technician at Perfiles Tecnológicos, providing technical support to MetLife insurance employees. Maria also worked as a Technical Support Representative at Teleperformance.

Overall, Maria Moya has a strong background in managing teams, providing customer support, and ensuring high-quality service delivery.

Maria Moya is currently enrolled at Universidad San Marcos, pursuing a degree in Business Administration and Management. Maria started their education in 2020 and their graduation date is yet to be determined. In addition to their degree program, Maria has obtained several certifications. In July 2022, they completed the "Becoming a Manager Your Team Loves" and "Communicating in Times of Change" certifications offered by LinkedIn. Maria also earned an "International Business and Innovation Certification" from Universidad San Marcos in August 2020.