Shilpi Narang

Shilpi Narang has extensive experience in customer experience and strategic account management across various technology sectors, currently serving as an Advisor at Techne Infiniti Ventures and a First Round Fast Track Advisor at First Round Capital. Previous roles include Senior Vice President of Customer Experience at Spotnana, Chief Customer Officer at Bolt, and Global Accounts Leader at Meta, where Shilpi contributed significantly to client success and revenue growth. Shilpi's background also includes leadership positions at SugarCRM and Gartner, demonstrating a strong track record in managing customer success and operational effectiveness. Shilpi holds an M.B.A. from UCLA Anderson School of Management and a B.Sc. in Electrical Engineering and Computer Science from the University of Southern California.