William Smith

William Smith has a diverse work experience spanning over several years. Their most recent position is as a Telecommunications Engineer at TRCA starting in March 2023. Prior to this, they worked as a Scratch Baker at Central Market since March 2022.

Before transitioning to the telecommunications field, William spent a significant part of their career at Affiliated Telephone, where they served as a Telephone Technician from June 1999 to February 2020. In this role, they managed and serviced various products/networks, including Nortel CS1000, Nortel BCM, Avaya IP Office, and Grandstream VOIP systems. William was responsible for installation, maintenance, troubleshooting, and providing customer service to Dallas County, one of Affiliated's largest clients.

Before their tenure at Affiliated Telephone, William worked as a Material Handler at Ag-Chem Equipment Co., where they operated forklifts to deliver materials for building agricultural equipment. William stocked materials and assisted different departments as needed.

William began their professional journey in the US Army Signal Corp in April 1987, serving as a Telecommunications 31D (MOS) operator. William specialized in operating and maintaining MSE radio transmission equipment, radio access units, and radio interoperability devices. Their service in the army ended in April 1995.

William Smith attended Copperas Cove High School from 1983 to 1986 and obtained a High School Diploma. No specific field of study was mentioned. Additionally, they have received two additional certifications: "Customer Service Foundations" from LinkedIn in December 2021 and "AIPS - Avaya IP Office" in October 2014. The institution for the second certification was not specified.