Lisa Schreiber

Lisa Schreiber is Chief Customer Officer at BlackLine, overseeing the company’s Implementation, Strategic Innovation, Customer Success, Support and Training teams. She is responsible for BlackLine’s global customer capabilities and overall customer experience from acquisition to retention, as well as customer adoption and utilization.

A global technology and customer success leader, Schreiber brings more than two decades of experience delivering improved customer satisfaction and sustainable growth for Fortune 500 and high-growth start-up enterprise software and SaaS companies. She is recognized as a champion for delivering a world-class customer experience through a unique 360-degree lens as both a technology acquisition decision-maker and business leader which allows her to create strategies that lead to increased customer satisfaction and sales.

Schreiber came to BlackLine from Forcepoint, a SaaS cybersecurity company, where she served as Chief Customer Success Officer leading a team of 500. Prior to Forcepoint, Lisa spent 10 years in management positions at Oracle following the acquisition of GoldenGate Software where she served for six years as Senior Vice President of Technical Services and Support. Previously, she spent seven years in senior management roles at Charles Schwab. Schreiber has also held executive positions at U.S. Trust Corporation and Apple.

Schreiber serves on the Board of Visitors for the University of Pittsburgh School of Computer and Information and regularly speaks at the high school and college level on the importance of STEM careers.

Schreiber earned a Bachelor of Science degree in Computer Science from the University of Pittsburgh.