MD

Madison Drouin

Customer Success Enablement Manager at TechTarget

Madison Drouin is an experienced professional in customer success and marketing, currently serving as a Customer Success Enablement Manager at TechTarget since November 2019, after holding roles as a Customer Success Specialist and Marketing Project Coordinator. Prior to this, Madison was a Social Media Marketing Manager at Tough Love Intervention, where responsibilities included content creation, social media engagement, and scheduling. Earlier experience includes an Education Services Co-Op at Kronos Incorporated, where Madison contributed to developing educational materials, and a Shift Supervisor position at The Barn at Mann Orchards, focusing on store operations and staff management. Madison holds a Bachelor of Science in Business Administration with a focus on Management and Marketing from the University of Massachusetts Lowell.

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Timeline

  • Customer Success Enablement Manager

    January, 2022 - present

  • Customer Success Specialist

    July, 2021

  • Marketing Project Coordinator

    November, 2019