ZM

Zachary Mastrianni

Manager, Customer Success Enablement & Support at TechTarget

Zachary Mastrianni is an experienced professional in customer success and enablement, currently serving as a Manager at TechTarget since July 2019, where responsibilities include leading a team, collaborating with internal leaders, and developing training and deliverables to enhance functional knowledge. Prior to this role, Zachary held positions ranging from Senior Customer Success Specialist to Lead Generation Operations Associate, supporting B2B clients and managing lead generation campaigns for prestigious clients such as AWS and Adobe. Educational background includes a Bachelor of Science in Business Administration (Marketing) and a Bachelor of Arts in Communication from Bryant University, along with experience as a Study Abroad Peer Advisor and Student Ambassador during university years. Additional roles in marketing, sales, and customer service in various organizations further complement Zachary's professional journey.

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Timeline

  • Manager, Customer Success Enablement & Support

    July, 2024 - present

  • Manager, Customer Success Enablement

    January, 2024

  • Customer Success Enablement Manager - Team Lead

    January, 2022

  • Senior Customer Success Specialist

    July, 2021

  • Customer Success Specialist

    April, 2020

  • Lead Generation Operations Associate

    July, 2019