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Alan Doherty

Lead Client Support Representative at Teckro

Alan Doherty has a strong work experience history, starting with their current position as Lead Client Support Representative at Teckro. At Teckro, they are responsible for connecting investigators, research site staff, sponsors, and monitors with the critical study information they need. Alan has been with Teckro since November 2021 and previously held the position of Client Support Representative from May 2021 to November 2021.

Before Teckro, Alan worked as a Managed Services Analyst at the company from August 2020 to May 2021. Prior to that, they were a Client Support Representative at Teckro from November 2019 to August 2020.

In 2019, Alan briefly worked as a Technical Customer Support Representative at Arise Europe from August 2019 to November 2019.

In 2018, they gained experience as a General Operator at Wisetek from August 2018 to May 2019.

Alan's work experience also includes a role as a Community Support Representative at Uber from October 2017 to April 2018.

In 2016, they worked in the Allianz Sales Banc Assurance Department at Allianz from January 2016 to September 2016.

Alan's earliest work experience was as a Sales Assistant at Dunnes Stores from August 2013 to May 2015.

Alan Doherty completed their education history as follows:

From 2020 to 2021, Alan attended Code Institute and obtained a Full-Stack Diploma in Software Development.

From 2013 to 2017, they studied at the University of Limerick and graduated with a Bachelor of Business Studies (Hons) degree in Business Studies.

From 2007 to 2013, Alan attended St. Munchins College and completed their Leaving Certificate.

Additionally, Alan has obtained several certifications. In September 2021, they received a Diploma in Software Development from Code Institute. In July 2023, they obtained an Introduction to Clinical Trials certification from ACRP - Association of Clinical Research Professionals, and Product Management First Steps certification from LinkedIn. In May 2022, Alan obtained certifications in Digital Marketing and Service Hub Software from HubSpot Academy. Furthermore, in April 2022, they completed The Fundamentals of Digital Marketing certification from Google Digital Garage.

Links

Previous companies

Allianz logo

Timeline

  • Lead Client Support Representative

    November, 2021 - present

  • Client Support Representative

    May, 2021

  • Managed Services Analyst

    August, 2020

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