Lucia Mortera is a seasoned professional in change management and organizational development with extensive experience across various industries. Currently serving as a Change Management leader at Ochouno, Lucia oversees significant operational and digital transformations affecting over 126,000 employees. Additionally, Lucia is a Professor at Tecnologico de Monterrey, teaching in the Computer and Entrepreneurship Departments. As Director of Development Programs at Lean In Network Monterrey, Lucia specializes in emotional needs assessment and program development in entrepreneurship and digital skills. Previous roles include consulting and strategy development at Mendoza-Galván & Asociados, and founding Rautaki Skills. Lucia's background includes significant positions in continuous improvement, organizational development, and knowledge management at companies like Grupo Doal and Vitro Flat Glass Division. Lucia holds a Master’s Degree in Information Technologies Management from Tecnológico de Monterrey and a Licenciatura in Psychology from Universidad Autónoma de Nuevo León.
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