Kelsey Akin is an experienced professional in client operations and quality assurance, currently serving as Client Operations Manager at Teladoc Health since November 2020, where responsibilities include managing client relationships and reporting demands. Previously, Kelsey held roles at Livongo as Eligibility Lead and Eligibility Specialist, overseeing a team and cross-functional collaboration on eligibility concerns. Early career experiences include positions at DePaul University, NAIA, Angel Capital Association, Greater Kansas City Chamber of Commerce, and the Arthritis Foundation, culminating in a Master's degree in Public Policy from DePaul University and a Bachelor's degree in Economics from the University of Kansas.
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