Juan Cruz currently serves as the Chief Information Security Officer at Telasist since June 2023. Prior experience includes roles such as Administrador de sistemas at Concentra BPO, Ingeniero de proyecto at Pentafon, and Incident Manager at goIT. With a solid foundation in IT service management, Juan held positions as IT Service Desk Manager at Eficasia Contact Center and Desktop Support Specialist at Teleperformance. Earlier career highlights include coordination of IT services at MAINBIT and engineering roles at Grupo Salinas and SYC constructores de sistemas. Juan holds a degree in Mechanical Engineering from Universidad del Valle de México, completed in 2000.
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