Telecontinent
Wan Muhammad Nasrul Wan Roslan has a diverse professional background with experience in customer management and logistics. Currently serving as a Customer Management Executive at Telecontinent Sdn Bhd since January 2023, Wan Muhammad previously worked as a Logistics Executive at Highpoint Service Network Sdn Bhd from April 2017 to December 2022 and as an Administrator at Penaga Sutera Sdn. Bhd. from November 2014 to April 2017. An internship at the Corporate Communication Unit of Multimedia University Cyberjaya in early 2013 provided early career experience. Wan Muhammad holds a Master of Business Administration (M.B.A.) in Business Administration and Management from Multimedia University, completed in 2017, and a Bachelor of Multimedia in Media Innovation & Management, completed in 2013. Education was completed at Sekolah Menengah Kebangsaan Aminuddin Baki, Kuala Lumpur, from 2002 to 2006.
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Telecontinent
Telecontinent Sdn Bhd was incorporated on December 5th, 2011 as a private limited company under the Companies Act 1965. Our headquarters and base of operations is located in Menara Tokio Marine Life, situated in the heart of Kuala Lumpur. We provide outsourcing and consultancy services specialising in contact centre solutions that enable our clients to communicate effectively without losing their personal touch. Telecontinent combines the elements of People, Process & Technology, guided by sound Domain Knowledge in creating value from customer management. We position ourselves as a business consultant and partner that add value to our clients by helping them to improve efficiency and performance in managing their customers.