Fernando Sagawe

Analista Em Interação at Teleperformance

Fernando Sagawe is a professional with experience in customer service and marketing automation, currently working as an Analista de Atendimento at datasales since June 2022. Prior to this, Fernando held positions as an Assistente de E-commerce and Estagiário de E-commerce at SOBRECARD, where responsibilities included managing order shipments, addressing abandoned carts, and providing customer support. Fernando also gained experience as a Bolsista de Projeto de Extensão and a monitor for quantitative methods and mathematics at Cefet-RJ, where support was provided to administration students. Additional roles in marketing were undertaken as an Estagiário de Trade Marketing at Kaesse Pães and as Diretor de Marketing at Enactus Cefet/RJ, focusing on social entrepreneurship and social media management. Fernando's career began with leadership in exam coordination for Fundação Cesgranrio, overseeing logistics and training for the ENEM. Education was completed at Cefet/RJ with a degree in Administration.

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