Jeffrey McNew

Jeffrey McNew serves as the Vice President of Operations at Teleperformance, where a culture emphasizing ethical practices and individual integrity was fostered, enhancing organizational transparency and employee motivation. Previously, as Director at Frontier Communications, McNew oversaw call center operations involving eight vendor partners and over 6,700 full-time employees, consistently exceeding service level agreements and budgetary targets. Prior experience includes managing call center operations as a Vendor Manager at Verizon, efficiently handling approximately 400,000 calls monthly while surpassing contractual obligations. McNew's educational background includes studies at ECPI University from 1997 to 1998.