Oliver Lambertz is an experienced Learning and Development professional with over 20 years in the BPO industry. They have held leadership positions at Concentrix and Convergys, focusing on regional development and organizational growth. Currently, Oliver serves as the Head of Learning and Development at Teleperformance, utilizing their expertise as a Coach Master Trainer and Lean Six Sigma Greenbelt certified practitioner. Oliver's qualifications also include certifications as an NLP Master Trainer and wingwave® Coach.
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