Raluca Angela Dumitrache

Raluca Angela Dumitrache possesses extensive experience in account and project management within the customer service sector. Currently serving as Global Account Manager at Teleperformance since February 2019, Raluca oversees a large operational team focused on customer care and technical support for a major US telecommunications provider. Prior to this role, Raluca held various managerial positions at CGS Romania, where responsibilities included coordinating teams, managing project objectives, and ensuring quality standards. Additional experience encompasses roles in operations and human resources management across several companies, including Dial Magic Inc. and Q8 Manpower. Raluca's educational background includes degrees from Universitatea „Hyperion” din București and University POLITEHNICA of Bucharest.