Sudhar Sanan Palandy Samy

Sudhar Sanan Palandy Samy currently serves as the Vice President of Client Operations at Teleperformance since November 2024. Prior to this role, Sudhar accumulated over 21 years of experience at Scicom (MSC) Bhd, holding multiple leadership positions, including Senior Vice President of Operations, Vice President of Operations, and Senior Manager Operations. Throughout their tenure, Sudhar was responsible for overseeing overall BPO operations in contact center management, client management, and service delivery, while focusing on executing customer experience strategies, maximizing profitability, optimizing costs, enhancing employee engagement, and promoting corporate social responsibility. Sudhar's career commenced in customer service, progressively advancing through various management roles, ultimately demonstrating expertise in business development and technology strategy.