Sandra Borgensgaard Johansen is an experienced professional in business optimization and customer experience, currently serving as a Senior Business Optimization Manager at Telia since October 2020. Prior roles include Performance & Customer Experience Manager and Team Leader. From October 2015 to May 2020, Sandra worked at YouSee as a Channel Manager, where responsibilities included performance analysis and aligning retail activities with other sales channels. Additional roles at YouSee encompassed Commercial Coach, focusing on implementing sales initiatives and training, and Sales Coach, where motivation and internal training facilitation were key duties. Sandra holds a Marketing Management degree from Copenhagen Business School, having completed the program from 2019 to 2021, alongside an earlier degree from the same institution from 2016 to 2019, and completed secondary education at Borupgaard gymnasium from 2010 to 2013.
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