Christofer Forsén

Customer Success Manager at Telness

Christofer Forsén has a diverse work experience history that spans multiple industries. Christofer currently works at Telness as a Customer Success Manager since December 2021. Prior to that, they worked at Estrela Communication from August 2018 to December 2021, where they served as a Team Leader and Sales Coach, overseeing a team of approximately 20 co-workers in various sales and customer service projects. Christofer was responsible for onboarding, training, and daily operations, as well as monitoring results and collaborating with the team and CEO to enhance productivity and create a positive work environment.

Before joining Estrela Communication, Christofer worked at 3 Sverige as a Sales Manager from April 2017 to August 2018. Christofer also gained experience at Telia, where they worked as a Customer Service Representative from August 2016 to April 2017. Christofer'srole at Telia involved assisting customers with telecommunications-related queries, troubleshooting, contracts, and invoices, as well as meeting monthly sales targets. Additionally, Christofer has experience as a Massage Therapist at Lindö FF from February 2016 to March 2017.

Christofer Forsén attended Kungsgårdgymnasiet from 2009 to 2011, where they obtained their High School Diploma in Trade and Administration. In 2015 and 2016, they studied Massage Therapy at Bergqvist yrkeshögskola and successfully completed their Vocational Degree. In 2021, they briefly attended Dalarna University to study Portuguese 1 and 2.

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Timeline

  • Customer Success Manager

    December, 2021 - present