Saurabh Kakade

Technical Product Support Engineer at Telnyx

Saurabh Kakade has worked in a variety of roles in the tech industry. In 2021, they began working as a Technical Product Support Engineer at Telnyx. Saurabh also took on the role of Data Science & Business Analytics Intern at The Sparks Foundation. In this role, they implemented Simple linear regression, K-mean Cluster and Decision tree Machine Learning algorithms on large datasets from various domains, explored trends and customer segments by applying exploratory data analysis EDA using visualization technique in Tableau and Python, and created a hybrid model for stock price prediction. In 2020, they were a Data Analytics Consulting Virtual Internship at KPMG, where they implemented a Python script to analyze the quality and integrity of the data, derived the trends and behavior of the customers by analyzing data of existing and new customers, and designed and derived an interactive dashboard via Tableau software. Finally, from 2017 to 2021, they were an Associate Linux System Engineer at FIS, where they proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components, provided 2nd and 3rd level technical support and troubleshooting to internal and external clients, and had experience in ticketing tools like ServiceNow, BMC Remedy and Jira.

Saurabh Kakade completed their Master of Science in Data Science from Institute of Technology, Carlow from 2019 to 2020. Prior to that, they earned a Bachelor of Engineering in Computer Engineering from Savitribai Phule Pune University from 2012 to 2016. Saurabh also holds certifications from Cisco, LinkedIn, National Association of State Boards of Accountancy, PeopleCert, and Red Hat, including Introduction to Packet Tracer, AWS for Developers: Identity Access Management (IAM), Learning Amazon Web Services (AWS) for Developers, Learning Excel: Data Analysis, IT Information Library Foundations Certification (ITIL V3), and Red Hat Certified System Administrator (RHCSA).

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  • Technical Product Support Engineer

    October, 2021 - present