Jhulissa Martinez

Jhulissa Martinez is a highly skilled customer support and product specialist with extensive experience in technical issue resolution, project management, and client engagement. Currently at Telstra Health, Jhulissa resolves high-level technical issues and collaborates with R&D and engineering to enhance product development. Previous roles include Application Support Specialist at Fresha, where Jhulissa provided tailored solutions using HubSpot and Zendesk, and Project Associate at Atheneum, focusing on client requirements and expert recruitment. Jhulissa also has experience in payroll registration and compliance at Ship Shape Pay, excelling in client guidance for Spanish-speaking customers. With a strong foundation in customer service from positions at Peak Brain Training and Gap, Jhulissa holds a Bachelor of Science in Creative Digital Media and Game Design from the University of Greenwich.