Allan Joseph Piamonte

Allan Joseph Piamonte is a highly experienced professional in the BPO industry, currently serving as a Senior Operations Manager and Account General Manager at TELUS International since April 2022, focusing on strategic financial planning and cost efficiency. Prior to this role, Allan worked as an Operations Manager at Sitel, where leadership over supervisors and daily operations contributed to enhanced employee engagement and satisfaction. Allan's extensive background at Thomson Reuters includes positions such as Group Manager overseeing a large team in customer support, as well as senior managerial roles focusing on technical product support. Previous experiences also encompass training roles at Teleperformance and Dell International Services, where Allan was instrumental in sales support and technical training. Allan holds a Bachelor of Science degree in Information Technology from Lyceum of the Philippines University.