Hemant Agrawal is a seasoned digital marketing professional with extensive experience in driving digital sales, insights, and performance optimization. Currently serving as the Director of Digital Sales, Insights, and Personalization at TELUS since February 2023, Hemant previously held the position of Director of Digital Measurement & Insights at CIBC, where a team was built to enhance performance reporting and improve customer journeys through analytics. Past roles include Senior Manager, Digital Measurement & Insights and Consultant, Digital Direct Marketing at CIBC, leading personalized digital campaigns and utilizing various marketing automation tools. Hemant's earlier experience includes business segment leadership and account management at Schenck Process, coupled with a solid academic foundation from Schulich School of Business (MBA) and Visvesvaraya Technological University (B.E. in Electronics and Communications Engineering).
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