Elisabeth Gagnon

Elisabeth Gagnon has a diverse work experience in various roles and companies. Elisabeth started their career in 2012 as a Customer Experience Consultant at belairdirect, where they developed and managed the social media strategy and implemented initiatives to improve customer experience. Elisabeth also played a key role in the website redesign and collected feedback to identify areas for improvement. In 2014, they worked as a Copywriter at Intact, and in 2015, they became a Communications Specialist at the same company, where they created new rules and processes for intranet news publishing and organized large-scale employee recognition events. From 2018 to the present, they have been working at Ten Lifestyle Group, starting as a Content Marketer and progressing to Senior Email Marketing Specialist and CRM Manager.

Elisabeth Gagnon's education history includes a Bachelor of Arts degree in Communications, which they obtained from UQAM | Université du Québec à Montréal between 2007 and 2010. In 2012, they completed a Microprogram focusing on Social Media at L'inis - L'institut national de l'image et du son. In 2019, Elisabeth attended General Assembly and studied Customer Journey Mapping, although no degree was mentioned for this program.