Sherrylin Dimacali

Sherrylin Dimacali has a diverse work experience spanning over several industries. Sherrylin is currently working as an Airport Administrator at Air Canada since 2022. Prior to this role, Sherrylin worked at Ten Lifestyle Group from 2015 to 2020, where they served as a Service Excellence Manager and a QA Manager for the North America region. In these roles, they were responsible for analyzing program performance, maintaining sensitive data, and resolving member issues. Sherrylin also worked as a Senior Lifestyle Manager and a Lifestyle Manager at Ten Lifestyle Group, where they fulfilled high net worth members' lifestyle requests and developed key vendor relationships.

Before joining Ten Lifestyle Group, Sherrylin worked as a Travel Specialist at LesConcierges from 2013 to 2015, where they assisted clients with customized travel arrangements and created complex itineraries. Sherrylin also served as a Senior Staff Accountant at Fairmont Heritage Place, Ghirardelli Square from 2012 to 2013 and as a Staff Accountant at Joie de Vivre Hotels - Commune Hotels & Resorts from 2010 to 2012. In these roles, they handled various accounting responsibilities, including accounts payable, accounts receivables, and vendor payments.

Prior to their roles in the hospitality industry, Sherrylin worked as a Sales Manager at Hampton from 2007 to 2010, where they managed sales initiatives, front desk operations, and special events planning. Sherrylin also served as a Training Specialist at Triton Distribution Systems from 2005 to 2007, where they were responsible for training employees. Earlier in their career, Sherrylin worked as an Accounts Receivable employee at Hilton Worldwide from 2002 to 2006 and as a Senior Account Executive at Rajah Travel Corporation from 1997 to 2002.

Overall, Sherrylin Dimacali has extensive experience in customer service, management, accounting, and training roles across various industries.

Sherrylin Dimacali obtained their Bachelor of Science (B.S.) degree in Tourism and Travel Services Management from Centro Escolar University between 1994 and 1997. In addition to their degree, they have also completed various certifications, including Customer Service: Call Control Strategies and Developing Your Emotional Intelligence from LinkedIn. Furthermore, they hold a Lean Six Sigma Green Belt Certification from GreyCampus and TICO Education Standards certification from the Travel Industry Council of Ontario (Ontario's Travel Regulator). The exact months and years of obtaining the Lean Six Sigma Green Belt Certification and TICO Education Standards are not provided.