Engineering · Full-time · CA, United States
Job Title: Senior Storage Field Applications Engineer
Degree Required: BS or Higher
Academic Discipline (s): EE, CS or related fields, or BS degree with 5+ years of storage field application engineer experience
Job Description:
We are looking to staff a Senior Storage Field Applications Engineer to join in our SSD product FAE team. Our product FAE team mainly focuses on customer technical services, including customer’s channel or OEM projects, good issue tracking and responses to customers. Additionally, get the customer’s real requirements feedback and relay the information to the Internal Engineer Teams.
Job Duties/Responsibilities:
Deeply study of SSD product requirement and customer specific requirement
Deeply study firmware feature implements and test cases or validation process internally
Focus on customer technical services, such as handling issues of tracking, customer requirements, new product promotions, design kit releases and so on
Focus on duplicate issues from the customer site and try to reproduce internally
Required Qualifications:
Major education background in EE, CS or related fields, BS degree with 5+ years of storage field application engineer experience
Expertise in JTAG. I2C, UART, SMBUS and SPI interface
Experience in SSD product technical services, especially OEM projects
Familiar with OEM test procedures and requirements
Good knowledge of SSD product FW/HW features
Knowledge of PCIe, NVMe, NAND bus (ONFI/Toggle) protocol
Trouble shooting skills: FW log and HW trace recording.
Knowledge of use of test equipment, such as Oscilloscope, Logic Analyzer, PCIe/NVMe protocol analyzer and so on
Good writing and communication skills in English is required
Knowledge and skills preferred, but not required: