Robert L Sample

Director Customer Solutions at Tennessee Valley Authority

Robert L Sample has a diverse work experience spanning several industries. Their most recent role was as the Director of Customer Solutions Tier 1 at the Tennessee Valley Authority since June 2020. Prior to that, they worked at T-Mobile for seven years, holding the position of Site Manager for T-Mobile For Business. Robert was responsible for implementing strategic goals and managing a team of inside sales representatives.

Before their time at T-Mobile, Robert worked as the Call Center Manager for Customer Relations at Tiger Financial Services Ltd. Robert L also had a significant tenure at the T-Mobile Customer Care Center, where they held various roles including Associate Director, Customer Loyalty Team Manager, and Customer Care Coach.

Robert also has experience in the religious sector, having served as the Lead Pastor at Furley United Methodist Church and as the Executive Pastor at Asbury United Methodist Church.

Their earliest work experience was as a Sales Manager and Trainer at MCI/Worldcom, where they worked for 15 years.

Overall, Robert L Sample's work experience showcases their expertise in customer service, sales management, coaching, and leadership in both corporate and religious settings.

From 2003 to 2006, Robert L Sample attended Butler Community College and studied Pastoral Studies.

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Previous companies

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Timeline

  • Director Customer Solutions

    June, 2020 - present