Raphael Roque Muller is currently the Director of Technical Support at Teramind, where they oversee technical support operations. Previously, they held various roles, including IT Lead for LATAM at Shopee and IT Coordinator at Kohler Co., showcasing over a decade of experience in IT support, project management, and network administration. Raphael holds a degree in Information Systems from Mackenzie and possesses certifications including ITIL V3 and MCSA Windows Server 2012. Fluent in English and advanced in Spanish, they have significant expertise in managing IT infrastructure and vendor relationships across multiple regions.
This person is not in the org chart
This person is not in any teams
This person is not in any offices