Cherrill Hartman

Cherrill Hartman has a diverse background in customer success and account management roles. Cherrill is currently working as the Manager of Customer Training & Enablement at Terminus. In this role, they focus on providing training and enablement to Terminus customers, developing content and processes to support customer success, and evaluating the effectiveness of training initiatives.

Before joining Terminus, Cherrill worked as a Strategic Customer Success Manager at Terminus, where they provided data and insights to Go-To-Market teams. Prior to that, they worked as a Sr. Enterprise Customer Success Manager at Drift, a B2B Revenue Acceleration Platform.

Cherrill also has experience in the technology industry, having worked at LivePerson as a Client Partner, where they managed and motivated a cross-functional team and advised on best practices in the Travel and Hospitality industry.

Additionally, Cherrill has account management experience in the marketing industry. Cherrill worked at Listrak as an Enterprise Account Manager, Account Manager, and Success Manager. In these roles, they developed consultative relationships with clients, provided strategic thought leadership, and participated in pre-sales activities.

Earlier in their career, Cherrill worked as a Client Relations Manager at Flagger Force, where they built strong relationships with customers and identified new business opportunities. Cherrill also worked as a Corporate Account Manager at Verizon Communications, where they focused on sales and service of network solutions for small to medium-sized businesses.

Cherrill's career began at State Farm Insurance, where they worked as a Sales & Marketing Specialist, focusing on sales, service, and customer retention.

Throughout their career, Cherrill has demonstrated strong performance, exceeding revenue quotas and receiving recognition for their sales achievements.

Cherrill Hartman completed their Bachelor of Science (BS) degree in Business Administration and Marketing from Millersville University of Pennsylvania, from 2008 to 2010. Additionally, they obtained several certifications including the ABM Playbooks Consultant Certificate from Terminus in August 2022, The Account-Based Strategy Certification: Fundamentals from Terminus in May 2022, Conversational Marketing from Drift in October 2020, and Conversational Sales from Drift in October 2020.