Dipesh Sehgal

Dipesh Sehgal has a vast work experience spanning over several companies. Dipesh is currently serving as the Director of Operations at Terminus since September 2022. Prior to that, they were the India Operations Lead at Terminus from August 2021 to August 2022.

Before joining Terminus, Dipesh worked at Zylotech as the APAC Commercial & Operations Lead from March 2020 to July 2021. Dipesh also held the position of India Operations Lead at Zylotech from October 2018 to February 2020.

Earlier in their career, Dipesh served at arvato India as a Duty Manager. Dipesh led a team of 55 associates and was responsible for various operational and customer metrics, stakeholder management, scheduling, process improvement initiatives, and team development. Dipesh worked at arvato India from January 2016 to January 2018.

Dipesh started their professional journey at Exl Service.Com India Private Limited as an Operations Manager. Dipesh managed a team of 65 associates, ensuring service delivery and meeting SLAs for a US back-office insurance process. Dipesh worked there from May 2003 to October 2015.

Overall, Dipesh Sehgal has demonstrated expertise in operations management, stakeholder management, performance improvement, and team leadership throughout their career.

Dipesh Sehgal attended Bal Bharti Public School from 1980 to 1994, where they focused on studying Mathematics. Following this, they enrolled at Govt. Boys Sr. Secondary School from 1992 to 1994, earning their 12th degree in Accounting. Finally, Dipesh Sehgal pursued a Bachelor of Commerce (BCom) degree in Accounting from Dayal Singh College, Delhi University, from 1994 to 1997.