Pravin Silvarajah

Pravin Silvarajah's work experience starts with Terra Dotta, LLC, where they worked as a Software Support Specialist starting in November 2019. In this role, they were responsible for providing customer support, answering software questions, investigating software issues, and discussing products and services with clients. They also maintained the client database using Salesforce.com.

Prior to that, Pravin worked at DXC Technology from January 2016 to November 2019. Initially, they were an IT Analyst (Escalation Coordinator) responsible for providing helpdesk support, troubleshooting various technical issues, and installing and configuring software and programs. They also provided Salesforce support, helping users create reports and identify object relationships.

Before DXC Technology, Pravin worked at AEON Credit Service (M) Berhad as a Customer Service representative from October 2013 to November 2014. They also worked as a Call Centre Executive (Part-Time) at Scicom MSC Bhd from January 2013 to June 2013, and as a Tele Collector at Building Bridges Sdn Bhd from January 2012 to July 2012.

Pravin Silvarajah began their education in 2020 at Open University Malaysia, where they pursued a Bachelor's degree in Information Technology. Pravin completed their degree in 2023. In addition to their formal education, Pravin also obtained certifications in various fields. In July 2021, they obtained the Google IT Support Certificate from Google. Prior to that, in May 2020, they received the Lean Six Sigma White Belt Certification from The Council for Six Sigma Certification (CSSC).