Audrey Poulain possesses extensive experience in client relations and project management, currently serving as Chargée de missions marketplace at Terrena since September 2017. Responsibilities include managing client inquiries, order processing, product claims, and supporting collaborative tools. Prior roles encompass administrative and commercial assistance at SARL Manceau, where Audrey improved processes and created documentation, and multiple positions at SYSTEME U focusing on sales, customer service, and inventory management. Educational qualifications include a BAC+5 in Manager de la Stratégie et de la Performance Commerciale and a BAC+3 in Chargé de Développement Commercial et Marketing from École ISME, alongside a BTS in Management des Unités Commerciales.