Damien Manalo

Damien Manalo has diverse work experience spanning several industries. Damien currently works as an IT Support Specialist at Tessco Technologies, where they are responsible for managing endpoint management systems, deploying software applications, and documenting processes. Prior to this role, they were an Information Technology Trainee at NPower, where they gained foundational knowledge in IT support fundamentals and worked towards earning certifications. Damien also worked as a Member Support Representative at ID.me, where they analyzed and processed clients' personal identification information. Damien previously held a role as a Knowledge Advisor at Micro Center, providing customer service and technical support. Damien has also worked as a Certified Nursing Assistant at HHHunt, assisting senior residents with daily living activities. Additionally, they gained experience as a Front Desk Staff & Dispatcher at the University of Maryland Baltimore County Transit Department, where they handled client inquiries, performed clerical tasks, and provided general assistance. Damien's early work experience includes participating in the Google Computer Science Summer Institute as a Student Trainee, where they worked on a web application using HTML, CSS, JavaScript, and Python.

Damien Manalo has an incomplete Bachelor's degree in Bioinformatics and Computational Biology from the University of Maryland Baltimore County. Damien also holds an Associate's Degree in General Studies from Prince George's Community College. In addition to their formal education, Damien has obtained certifications in CompTIA IT Fundamentals (ITF+) from CompTIA and Google IT Support Specialization from Coursera in November 2021.