Mapenzi Pamela Phiri Ciurtin

Mapenzi Pamela Phiri Ciurtin is a dedicated professional with diverse experience in planning and customer service roles. Currently serving as a Planning Assistant at Test Valley Borough Council since September 2021, Mapenzi has previously worked as a Treasury Services Consultant at CloudPay and a Fraud and Disputes Consultant at Lloyds Banking Group. With a background in managing online seller accounts at KAYMU Zambia and sales consulting at fnb, Mapenzi has demonstrated strong skills in client relations and conflict resolution. An educational foundation in Urban and Regional Planning from Copperbelt University, coupled with ongoing studies for a Master's degree in City/Urban, Community and Regional Planning at the University of the West of England, further enhances Mapenzi's expertise in the field.