Cindy Rhoades

K12Northeast Customer Success Manager at TestOut

Cindy Rhoades has a diverse work experience spanning several industries. Cindy started their career in 1987 as a High School Spanish Teacher, where they developed curriculum and increased student enrollment. Cindy then worked as a Consultant for a home-based Creative Memories Business, teaching photograph preservation and scrapbooking techniques. From 1997 to 2003, they were self-employed as a Piano Instructor, teaching young children and adults.

In 2003, Cindy joined Altrua Healthshare as an Assistant To The Executive Director, handling customer service and various projects. Cindy later became the Executive Director before leaving in 2005. From 2007 to 2014, they worked as a Case Manager at Craig Swapp & Associates, assisting clients with property damage and medical care claims.

Cindy's experience with the Church of Jesus Christ of Latter-day Saints includes being a Self-Reliance/PEF Full-time Senior Missionary, where they helped implement programs to improve living standards in specific mission areas. Cindy also served as a Member Leadership Support Senior Missionary, assisting new members and organizing youth activities.

At TestOut Corporation, Cindy worked as an Academic Sales Administrator, providing customer service and troubleshooting for online course materials. Cindy then became a Sales Administrator and later a K12Northeast Customer Success Manager, delivering exceptional customer service to K12 schools.

Overall, Cindy Rhoades has demonstrated strong customer service skills, organizational abilities, and a passion for teaching and helping others in various professional roles throughout their career.

Cindy Rhoades completed their secondary education at Ingraham High School from 1973 to 1976. Afterward, they pursued their Bachelor of Arts (B.A.) degree in Humanities & Spanish with a Secondary Education Teaching Certificate from Brigham Young University, which they completed from 1980 to 1983.

Links

Timeline

  • K12Northeast Customer Success Manager

    November, 2020 - present

  • Sales Administrator

    April, 2020

  • Academic Sales Administrator

    March, 2016