Demi Longley

Demi Longley has a diverse work experience. Demi is currently serving as the Director of Customer Experience at TextLocate, where they oversee customer success representatives and ensures customer satisfaction across partnerships. Demi also coordinates training and follow-ups with customers to gather feedback on product experience and implements strategies to monitor and analyze customer experience. Prior to this role, Demi was a Customer Success Manager at TextLocate.

Demi also worked as a Coach at Fury Performance Academy, where they trained softball athletes of various ages on fundamental and advanced skills. Demi has a strong background in softball, having played at the D1 level for 4 years in college at ETSU. Working as a coach is their way of giving back to the sport they love.

Before joining Fury Performance Academy, Demi was a Facility Services Sales Representative at Cintas and a Carrier Sales Representative & Customer Experience Representative at Covenant Transport Services. Additionally, they worked as a Sales Representative at Marv Training, where their responsibilities included orchestrating social media campaigns, conducting market research, and networking at major conventions to generate leads.

Demi has gained valuable experience in customer experience management, sales, and coaching throughout their career.

Demi Longley attended East Tennessee State University from 2016 to 2020, where they obtained a Bachelor's degree in Business Management with a minor in Marketing.