Craig Hayton

Craig Hayton is an experienced IT professional currently serving as the Service Delivery Manager for Insurance & Enterprise at The AA since October 2023. Previously, Craig held the position of IT Service Delivery Co-Ordinator at Asmodee United Kingdom, where responsibilities included managing a team of IT support analysts and overseeing third-party suppliers in alignment with ITIL practices. Craig’s extensive experience spans various roles at Skanska from 2000 to 2018, including IT Process and Improvement Manager and IT Service Desk Manager, focusing on enhancing operational efficiency and delivering first-line support. Prior experience also includes significant IT support roles at Travelodge Hotels Limited, facilitating IT service delivery for high-revenue hotels, and an early role as an Undergraduate Production Engineer at Microturbo. Craig holds a BEng (Hons) in Computer Aided Engineering from the University of Hertfordshire and has a solid educational foundation from schools in the UK.