Erin Brooks

Erin Brooks is a Customer Service Advisor at The AA since March 2023, bringing extensive experience in customer-facing roles. Prior positions include Front of House Manager and Front of House at The Lord Nelson in Marshfield from July 2022 to February 2023, and Customer Service Advisor at TTEC from April 2022 to July 2022. Erin also worked as a Customer Experience Advisor at Snag and served as a Switchboard Operator at Calderdale and Huddersfield NHS Foundation Trust, managing emergency calls at Huddersfield Royal Infirmary. Additionally, Erin gained experience as a Case Manager at Samsung Electronics UK, handling escalated complaints, and worked at China Red Restaurant as Front of House from January 2017 to March 2020. Erin holds A-levels from Coleg Cambria.