Ross Reed

Ross Reed has extensive experience in the collections and sales sectors, currently serving as Branch Manager, Sales Manager, and previously as Sales Negotiator at The Acorn Group since June 2015. Prior to this, Ross held the position of Senior Collections Specialist at PRA Group from May 2012 to June 2015, where responsibilities included managing customer accounts, providing excellent service, and training staff. Additionally, Ross worked as a Senior Legal Collections Specialist at 1st Credit from February 2005 to April 2012, focusing on reaching targets, managing complaints, and preparing bankruptcy correspondence. Ross has a background in leveraging technology and mentoring colleagues to enhance productivity and compliance.