Chijioke Kesta Njoku

Chijioke Kesta Njoku is an experienced data analyst currently serving as the Voice of the Customer Data Analyst at Sterling Alternative Finance since November 2022, and also operates Kesta Analytics since May 2022. Previous roles include Customer Experience Data Analyst at Heirs Insurance, where Chijioke developed an automated Business Intelligence tool that improved reporting efficiency and decision-making speed, and Customer Experience Analyst at Hygeia HMO, focusing on customer retention strategies. Additional experience includes an internship at PwC Switzerland in Business Intelligence and a Direct Sales Executive role at Page Financials. Educational qualifications include a degree in Health Education from the University of Benin and a certification in Occupational Safety and Health Technology from Prime International Risk and Safety Management Ltd.