Stephen Brown

Stephen Brown has a diverse work experience spanning different industries and roles. Stephen currently works as a System Support Analyst at The AMES Companies, Inc., where they manage corporate site locations and collaborates with various teams to ensure the smooth functioning of business systems. Prior to this, they were an E-Commerce Entrepreneur at SCDBrand Co, where they operated an apparel clothing store using Shopify and worked with vendors like Printify for drop shipping.

Stephen has also worked as a Business Application Support Specialist at Club Assist, where they were responsible for defining business processes, resolving systems issues, and enhancing existing processes. Stephen has previous experience as a Premier Support Solution Tech at Asurion, providing technical support to users and updating job knowledge through educational opportunities.

Additionally, Stephen has held positions such as Web Application Support Manager at TravelClick, Application Support Analyst at AAA Auto Club South, Lead Support Analyst at YoH, A Day & Zimmer Co/AstraZeneca Phamaceuticals, Center IT Consultant at FedEx Office, Inventory Specialist at Apple, and Digital Prepress Technician at Service Point/Chris Fowler International. In these roles, they gained experience in troubleshooting, providing support, managing inventory, and coordinating with teams to enhance productivity and efficiency.

Stephen Brown completed their Associate of Arts and Sciences (AAS) degree in Computer Drafting and Design from ITT Technical Institute, which they attended from 2012 to 2014. Currently, they are pursuing a Bachelor of Science (BS) degree in Information Technology from Western Governors University, which they started in 2021 and is expected to complete in 2025. In addition to their formal education, Stephen has also obtained various certifications, including "Launch Your Online Business" from Coursera in January 2023, "Photography: First Steps" from LinkedIn in October 2022, "Brand Strategy for Designers" from LinkedIn in May 2021, "SEO for Social Media" from LinkedIn in May 2021, "Small Business Marketing" from LinkedIn in May 2021, "Excel Business Intelligence: Data Modeling 101" from LinkedIn in April 2021, "Marketing Tools: Social Media" from LinkedIn in April 2021, "Social Media Marketing: ROI" from LinkedIn in April 2021, "Technical Support Fundamentals" from Goggle Software Ltd in April 2020, "Front-End Web Development - Basics" from Microsoft in March 2018, "Coursera Mentor Community and Training Course" from Coursera in December 2017, "Front-End Web UI Frameworks and Tools: Bootstrap 4" from Coursera in September 2017, and various IT-related training courses from ServiceNow in June 2014.