Michael Qualls

Michael Qualls has extensive experience in technical support and customer service, currently serving as a Desktop and Mobile Support Specialist at The Basement Doctor since January 2022. Prior to this role, Michael worked as a Tier 3 Representative at Spectrum from October 2014 to January 2022, focusing on technical support, billing, and customer service. Additionally, Michael's background includes serving as a Pest Control Technician at Terminix from 2012 to 2014, where responsibilities included performing pest control applications and advising customers on treatment plans. Michael began a career in customer service as a Call Center Representative at Teleperformance from May 2008 to December 2011, delivering technical support and customer service. Education was pursued at TechSkills-Columbus from 2014 to 2015.