Vanny T.

Vanny T. is a seasoned professional with extensive experience in technical support and talent acquisition. Currently serving as a Web Researcher at Berkner Group since February 2021 and a Senior Technical Support Engineer at Genesys since August 2019, Vanny T. provides functional support for Genesys products while managing high-priority global cases. Previous roles include SAP SD Consultant at DXC Technology, where Vanny T. handled critical incidents for Proctor & Gamble, and Jr. Design Engineer at Webcast Technologies Inc., responsible for R&D and hardware solutions. Vanny T. began a career as a Software Engineer at Accenture and holds a Bachelor's degree in Electronics and Communications Engineering from Ateneo de Manila University.