Ralf Ploenes

Ralf Ploenes has a diverse and extensive work experience in key management and sales positions in the automotive industry. Ralf currently serves as the Director of International Key Account Management at The Berner Group. Prior to this role, they held the position of Vice President of Sales Automotive at Europ Assistance Group from 2017 to 2019. From 2014 to 2017, they worked as the Senior Director of Aftersales at Allianz Global Automotive. Before that, they were the Director of After Sales at KIA Motors Germany from 2011 to 2014. Earlier in their career, they worked as a Senior Manager of Pan European Sales and Marketing at Hyundai Mobis and as a Senior Manager of Product Marketing at GM Europe Aftersales GmbH. Ralf also served as the Managing Director at Conceptum GmbH and held senior management positions at Ford of Germany Sales and Marketing, Ford of Germany customer service, and Ford Customer Service Division Europe. Throughout their career, they have demonstrated expertise in sales, marketing, aftersales, and customer relationship management within the automotive industry.

Ralf Ploenes earned a Master of Science (M.Sc.) degree from the University of Cologne in 1989.