Rasel Ahmed

Rasel Ahmed has a diverse work experience spanning various industries. Rasel has held positions in companies such as Central Group, ZAAG SYSTEMS, Delivery Hero, airasia Super App, Telenor, Grameenphone Ltd, Carbon51 LTD, and Robi Axiata Limited. Rasel'sroles have included Vice President, Group Head of CXM, Research & Insights at Central Retail, Chief Advisor and Partner at ZAAG SYSTEMS, Head of Analytics and Insights at Delivery Hero, Lead Data Science & Insights Manager at airasia Super App, Director of Growth at Telenor, and Lead Specialist in Service Design & Usability/UX at Grameenphone Ltd. Rasel Ahmed has expertise in areas such as customer experience management, growth strategy, analytics, research and insights, service design, customer-centric innovation, and user experience.

Rasel Ahmed has a diverse education history. In 2005-2009, they earned a Bachelor of Business Administration (BBA) degree with a major in Marketing and a minor in HRM from East West University. Rasel further pursued their education by obtaining various certifications and diplomas. In 2011, Rasel became a Certified Usability Analyst™ from Human Factors International. In 2013-2014, they earned a Diploma as a Certified User Experience Analyst™ from Human Factors International. In the same period, Rasel also obtained a diploma in Telenor eBusiness - Design, UX & Digital Analytics from Telenor Group's Telenor Academy in collaboration with Sparkline and Designit. In 2017, they completed the Strategy Execution Programme from INSEAD. In 2017-2018, Rasel acquired a Diploma in Strategic Design as part of the Telenor Academy Strategic Design Leader Program offered by Grow - Tomorrow's design leaders. Additionally, Rasel has obtained several certifications, including Design Thinking: Data Intelligence, Predictive Customer Analytics, and Customer Retention from LinkedIn. Rasel also holds certificates in Mobile UX Design, Lean Six Sigma Yellow Belt, Project Management Foundation, and Advanced Professional Power Point Training, among others.