YM

Yasharay M.

Retention Manager at The Credit Pros

Yasharay M. has a diverse work experience spanning different industries and roles.

In 2002, Yasharay worked as an Exercise Specialist and Manager at The New York Center for Pain Management and Physical Therapy. In this role, they managed a team of 12 staff members, wrote performance reviews, and provided input on new hires and terminations. They also collaborated with Physical Therapists to design exercise protocols for patients. Yasharay held this position until 2006.

In 2007, Yasharay took on the role of Intern at The Skin Institute of New York. Here, they conducted patient interviews, prepared exam rooms, and performed administrative and clinical duties. This internship provided valuable experience in the medical field.

Also in 2007, Yasharay became the Business Operations Manager at Skin By Mamie, a day spa catering to celebrity clients. In this position, they had various responsibilities such as supervising staff, managing human resources, handling fiscal management and budgeting, and liaising with contractors.

Most recently, in 2017, Yasharay joined The Credit Pros as a Retention Manager. Their main focus was developing and executing client retention strategies to drive revenue and enhance employee morale. They also oversaw key performance indicators, customer satisfaction, quality assurance, and associate development. Yasharay collaborated with different departments to establish effective communication channels for the Client Retention process.

Overall, Yasharay M. has gained significant experience in managing teams, implementing strategies, and handling various operational and administrative tasks throughout their career.

Yasharay M. earned a Medical Assistant Certificate from the New York School for Medical and Dental Assistants in an undisclosed year prior to 2007.

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Timeline

  • Retention Manager

    June, 2017 - present