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Niall Lavery

Chairman Of The Executive Board at The Customer Bureau

Niall Lavery has a diverse work experience spanning multiple industries and roles. Niall has served as the Chairman of the Executive Board at The Customer Bureau since January 2019. Prior to that, they were the CEO of Veriteer, a Customer Experience consultancy, from July 2017.

Apart from these, they have also held the position of Strategy Director at MadeFor, a Customer Experience learning and capability development business, from January 2019 to April 2023.

Before their current roles, Niall worked as the Retail & Consumer Front Office Consulting Lead at PwC from April 2015 to August 2017. Niall also has experience as the Director of Data Engineering, where they focused on the productionisation of enterprise data and big data solutions. Prior to that, they worked as the Director of Insight Studio, where they developed and delivered analytics products and services across various sectors.

Their earlier experiences include working at Deloitte in roles such as Senior Manager, Consulting Manager, and Analytics Consultant. Niall also has experience as an Advanced Technology Consultant at Arthur Andersen Business Consulting.

Niall Lavery's career began with their own startup, OutIn.com, where they served as the Founder. Niall has also worked as a Software Engineer at Meridio. Overall, Niall Lavery has a wealth of experience in customer experience, consulting, data analysis, and entrepreneurship.

Niall Lavery's education history begins with their enrollment at Yokosuka High School, although no specific start and end years are provided. Following this, Niall attended St. Patrick's Boys' Academy in Dungannon, however, no dates are mentioned for this period of study. Niall then pursued a Bachelor of Science degree in Computing and Linguistics with Japanese at Ulster University from 1997 to 2001. Additionally, during their time at Ulster University, Niall studied Japanese language and culture at Aichi Shukutoku University from 1999 to 2000. Niall furthered their education by obtaining a Master of Science degree in Computing for Industry from Imperial College London between the years 2001 and 2004.

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