Gerald van Rensburg

Gerry vR is an experienced professional in ground operations and customer service within the aviation industry, currently serving as Ground Operations Manager at DFS Middle East FZE since May 2017, where responsibilities include managing vendor contracts, approving departmental expenses, and coordinating with the Finance Department for vendor payments. Previously held roles include Training Manager, focusing on departmental training and the development of standard operating procedures, and Travel Specialist, ensuring high service standards for client needs. Prior experience at dnata from November 2013 to April 2017 includes positions as Aircraft Loading Supervisor, coordinating below wing activities to meet service level agreements, and Customer Service Agent, overseeing check-in and boarding activities to address passenger requirements.