Richard T.

Richard T. is an experienced ICT Officer who has worked in various roles including IT Support Officer, IT Services Administrator, Help desk Support, and Service Desk Analyst. With a Bachelor's degree in Information Technology, Richard has a strong background in providing functional and technical support in hardware and software. Richard has demonstrated a high level of customer service and professionalism in their roles, using applications like Remedy and networking tools to assist customers. In addition to their technical roles, Richard has also worked as a Shop Operator and as a mentor at the University of Wollongong, showcasing their versatility and dedication in different capacities.