Shauna Charlton

Shauna Charlton, Assoc CIPD, is a professional with a diverse background in customer service and management within various industries. Currently serving in the Learning and Development role at the Financial Reporting Council since February 2022, Shauna's previous experience includes positions as Graduate Manager at Leonardo Hotels UK & Ireland, Customer Service Assistant at Argos, and Food & Beverage Assistant at Hampton By Hilton London Waterloo. Additional roles have been held at National Express LTD, Ocado Retail Ltd, Thomas Cook, and Sports Direct. Shauna holds a Master's degree in Human Resource Management from the University of East London and a degree in International Tourism Management from the University of Hertfordshire. Training in relevant fields is supplemented by education at Croydon College.